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When you make your first purchase, Equip’s payment gateway collects your business details: company name, address, tax information, and so on. These details appear on every invoice, so fix errors as soon as you spot them.

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What Can Be Changed

You can update your business details yourself at any time through the Billing Portal. Anything you change there applies to all future invoices automatically. An invoice that has already been issued is different. Finalized invoices cannot be edited from the dashboard, so the Equip team has to re-issue them manually.
The name your invoice is billed to comes from the Legal Entity Name field on your Team page. If you pay in INR, your GSTIN appears on the invoice only if you enter it before purchasing. Check both before your next payment.

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How to Request a Change

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Update details for future invoices

1

Open the Purchase Credits page

In your recruiter dashboard, click the Buy More button.
2

Go to Billing

On the Purchase Credits page, click Go to Billing. This opens your Billing Portal, hosted by Stripe, Equip’s payment provider.
3

Click Update Information

In the Billing Portal, click Update Information.
4

Edit and save your details

A form opens where you can correct your company name, address, and tax information. Every invoice issued after this point uses the updated details.

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Fix an already-issued invoice

1

Update the Billing Portal first

Follow the steps above so the portal holds the correct details. The re-issued invoice is generated from this information.
2

Email hello@equip.co

Write to hello@equip.co mentioning which invoice needs to be corrected. The Equip team manually re-issues it using the updated details from your Billing Portal.
Skipping the first step delays the fix. If the Billing Portal still shows the old details, the re-issued invoice will carry the same errors.